All US orders ship FREE. Any US order can be upgraded to expedited shipping for an additional charge. Most orders are processed within 24-72 hours of receipt (processing time does not include weekends or holidays). Orders are processed on business days only (Monday through Friday, excluding major holidays). We use USPS or UPS for most deliveries.

All orders received after 10:30 am (MST) will ship out the next business day.

Return Policy:

We are confident in our product effectiveness and offer a 30-day satisfaction guarantee. Please contact our product experts at (888) 445-4532 for more information.

We are only able to initiate refunds for products purchased directly from pmdbeauty.com. If purchased from another retailer, please contact them directly for information on their return policy. We also do not refund shipping or customs costs. The customer is responsible for return shipping costs.

The Personal Microderm Promise: After your very first treatment, you will feel softer and smoother skin. The Personal Microderm removes the top layer of dead dull skin. With the dead dull skin removed, you will be brighter and your skin smoother than ever! Keep in mind, the Personal Microderm is not a magical device. More significant concerns with your skin may take up to 8 to 12 weeks of consistent treatments. When you are tackling the appearance of fine lines, wrinkles, spots and blemishes, be patient. It takes time to fade away the appearance of your more significant skin challenges. We recommend you take a before and after and be patient.