Please note that it takes 2-4 business days for orders to be processed. *This processing time does not apply during peak seasons including promotions, sales and holidays.
Please allow additional time for processing, shipping, and delivery of your order and be aware of any delays due to customs and the postal service that may delay delivery times.
All US orders receive free shipping with a $35 purchase or more! There will be a flat rate of $5 for the continental US and $12 for Alaska, Hawaii, Puerto Rico and Guam.
Estimated Shipping Times for domestic orders is 7-10 business days after your tracking number has been received.
Domestic orders can upgrade to priority shipping for $25 (which includes rush processing at a $5 value) and your order will be delivered within 2-5 business days after your tracking number has been received.
ALL International orders over $100 receive free expedited shipping!
Shipping options for International orders under $100 are as follows:
Standard international shipping is $12 (has limited tracking and your order can take up to 9 weeks to be delivered)
Need your order quickly???
Expedited international shipping is $16 (door to door tracking and your order will be delivered in 7-10 business days after your tracking number has been received)
Rush international shipping is $25 (door to door tracking and your order will be delivered in 3-5 business days after your tracking number has been received)
**Please note for international orders that import duties, taxes and charges are not including in the item price of shipping cost and Gerard Cosmetics is not responsible for these additional charges. We strongly advise contacting your customs office to determine what these additional costs will be prior to completing an order. Packages that are refused will be returned to our shipping facilities and a refund will be issued. Some counties may experience longer delays due to local postal requirements.
Free shipping on orders over $50!
Return Policy:
Thank you so much for giving our products a try. We hope you are thrilled with your purchase. If for whatever reason, you are not thrilled with your order, all of our products come with the 30 day unconditional money back guarantee. You can return them for a full refund of the purchase price within 30 days of receiving them.
All you have to do is contact customer service. We will send you back a return authorization number (RMA) and instructions to return your order within 2 business days. Please wait for the return instructions and RMA as items returned without a return authorization will not be refunded.
Once the items are received, your refund will be processed within 3 to 5 business days.
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